Resources for those impacted by Hurricane Helene
Western North Carolina Resources
American Red Cross: List of open shelters
Disability & Disaster Hotline: Call/text (800) 626-4959, Email: hotline@disasterstrategies.org.The Partnership for Inclusive Disaster Strategies’ Hotline “provides information, referrals, guidance, technical assistance and resources to people with disabilities, families, allies, and organizations assisting disaster impacted individuals with disabilities and others seeking assistance with immediate and urgent disaster-related needs.”
Disaster Distress Helpline (North Carolina Department of Health and Human Services): There is no right or wrong way to feel in response to the trauma of a hurricane. If you have been impacted by the storm and need someone to talk to, call or text the Disaster Distress Helpline at (800) 985-5990. Help is also available to anyone, anytime in English or Spanish through a call, text or chat to 988. Learn more at 988Lifeline.org.
Disaster Unemployment Assistance (DUA): Read this flyer on DUA or call DUA Hotline English – (919) 629-3857 and DUA Hotline Spanish – (919) 276-5698
Duke Energy: (800) 419-6356 (to report outages call (800) 543-5599 or text “OUT” to 57801)
Emergency Call Center: (828) 356-2020
Free clean-up help: (844) 965-1386 (Crisis Cleanup)
Legal Aid (can assist with FEMA applications and appeals): (866) 219-5262
Pharmacy search tools: Search by county at www.ncpharmacyfinder.com or find a list of emergency operating pharmacies
NCDHHS Resources: NC Medicaid Resource Newsletter (English)and Boletín de Recursos NC Medicaid
Road Conditions: DriveNC.gov
Pisgah Legal Services: Legal assistance, including housing, tenants’ rights, safety from abuse, filing for disaster assistance in Western North Carolina
Report a missing person (Buncombe County)
NC Justice Center Resources
English and Spanish Language resources for natural disasters:
- Rights of tenants after a natural disaster (English)
- D-SNAP and food assistance access for justice-impacted people
- Derechos de los inquilinos después de un desastre natural (español)
- FEMA benefits for immigrants and tenants (English)
- Desastres Naturales: Beneficios de FEMA (español)
- Seven things for immigrants to know in time of disaster (English)
- Siete cosas que los inmigrantes deben saber en tiempos de desastre (español)
- Video: Informacion de Centro de Justicia y Servicios Legales de Pisgah sobre elegibilidad de inmigrantes para beneficios despues de desastre, y como responder a ciertas preguntas en la solicitud de FEMA. (español)
- Disaster Food Stamps: What Immigrant Families Should Know
- Estampillas de Comida para Casos de Desastre: Lo Que Necesitan Saber Las Familias Inmigrantes
- Video: Hurricane Helene: Disaster Food Stamps
- Video: Huracán Helene: Estampillas de Comida Para Casos de Desastre
- Know Your Rights: Your right to protect yourself at work during and after a natural disaster
- Conozca Sus Derechos: Cuando su Trabajo se ve Afectado por un Desastre Natural
Noticias en Espanol
Enlace Latino
Blue Ridge Public Radio
ReadyNC.gov (Select Language)
FEMA
Legal Aid NC: Asistencia por Desastre
Federal Resources
FEMA: (800) 621-3362 or visit DisasterAssistance.gov or download the FEMA app
Partner and Community Resources for Donations and Volunteering
The following organizations are recommended by either NC Justice Center staff or our partners at Pisgah Legal Services.
Appalachian Medical Solidarity and Mutual Aid Disaster Relief: Venmo @AppMedSolid or CashApp $Streets1de (Put “flood support” in the description)
Asheville Buncombe Community Christian Ministry
BeLovedAsheville
Homeward Bound
MANNA Food Bank
North Carolina Disaster Relief Fund
Operation NC Day One Relief
Triangle Mutual Aid
West Marion Inc.
Western North Carolina Workers’ Center: Donate to rapid response fund to support workers and their families
The North Carolina Justice Center is part of the NC Inclusive Disaster Recovery Network (NCIDR), a collaborative of public, non-profit, and faith-based organizations seeking avenues for community voice and equitable access to resources in our disaster recovery system. Our network was formed in October 2016 in response to Hurricane Matthew. It serves as a way for statewide mainstream organizations to be allies to community-based leaders.
The NC Inclusive Disaster Recovery Network aims to develop stronger, better-connected community leadership with a long-term goal of developing community-based infrastructure that can levy disaster recovery resources fairly to all communities through sustained avenues. We will continue to update this page as we receive more information and resources.
Receive NCIDR emails
Access NCIDR Living Resource Guide
Read past NCIDR messages about Hurricane Helene