Careers

Working with NC 211 allows you to serve your community in a meaningful way. NC 211 provides connection to comprehensive and verified resources for North Carolinians in all 100 counties. Available in most languages, we are proud to offer personalized support, 24/7/365. If you are interested in joining our team, view available job positions below.

NC 211 Community Resource Specialist

This position is part of a team of Community Resource Specialists that successfully deliver 24/7/365 information and referral services to the more than 200,000 callers who contact NC 211 each year.

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NC 211 Navigator

This position is part of a team of Navigators that successfully deliver high touch support and services to clients through various lines of business that leverage the NC 211 system. Navigators can become specialized in one or more line(s) of business at NC 211, allowing them to provide a higher level of service to clients. Currently, Navigators are assigned to support the following lines of business at NC 211: NCCARE360, Back@Home, Blue Assist.

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