Careers

Working with NC 211 allows you to serve your community in a meaningful way. NC 211 provides connection to comprehensive and verified resources for North Carolinians in all 100 counties. Available in most languages, we are proud to offer personalized support, 24/7/365. If you are interested in joining our team, view available job positions below.

NC 211 Community Resource Specialist

This position is part of a team of Community Resource Specialists that successfully deliver 24/7/365 information and referral services to the more than 200,000 callers who contact NC 211 each year.

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NC 211 Call Center Team Lead

The Call Center Team Lead serves as the first line of support for the UWNC Call Center in Cary and ensures the continuity of daily operations and the successful delivery of quality service. This position will play a critical role in maintaining a workplace culture that is equitable and inclusive. Team leads must be available to work all shifts that support NC 211’s delivery of service, including early and evening shifts and weekends. Bi-lingual candidates are encouraged to apply.

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NC 211 Bi-Lingual Community Resource Specialist

This position is part of a team of Community Resource Specialists that successfully deliver 24/7/365 information and referral services to the more than 150,000 callers who contact NC 211 each year.

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