Working with NC 211 allows you to serve your community in a meaningful way. NC 211 provides connection to comprehensive and verified resources for North Carolinians in all 100 counties. Available in most languages, we are proud to offer personalized support, 24/7/365. If you are interested in joining our team, view available job positions below.
NC 211 Operations Manager
The Operations Manager is responsible for overseeing the daily operations of the statewide 211 system with focus on team building, quality assurance, regulatory and contract compliance, attainment of budgetary and operational goals, and overall service level performance and monitoring utilizing the Alliance of Information and Referral Systems standards. Provide for all staff a strong day-to-day leadership presence and support an open-door policy among all staff and contractors.