Child Care Resource & Referral

child sitting on parents lap reading book

What is Child Care Resource and Referral? 

Child Care Resource and Referral (CCR&R) helps families get access to quality early care and education, as well as school-age child care. These services are available in all 100 North Carolina counties through local private and non-profit organizations. CCRS regional call specialists can help you find childcare that meets the needs of your family. 

How can I speak with a regional call specialist? 

Click here to find a CCR&R agency in your county. The direct contact information, website, and address for your regional agency should appear. 

What should I expect during a call to a CCRR specialist? 

The call specialist will: 

  • Gather family information
  • Assess needs and preferences
  • Explain types of child care available
  • Explain regulatory requirements (Star Rated License)
  • Discuss importance of making program visits and what a parent should observe (quality indicators) or ask during a program visit
  • Discuss the cost of child care and share information that may help pay the cost of care
  • Provide referrals to licensed or license-exempt, legally operating programs

Need more information?

If you didn’t find what you need on this page or need more information on local resources, dial 2-1-1 or 888-892-1162. Our call specialists are available 24 hours a day, 7 days a week.

Source: North Carolina Child Care Resource & Referral Council 

Last updated 6/17/2022

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Child Care & Education