Housing Opportunities and Prevention of Evictions (HOPE) Program

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UPDATE DECEMBER 30, 2020: Governor Roy Cooper issues Executive Order 184 extending eviction moratorium through January 31, 2021

THE HOPE PROGRAM IS CURRENTLY NOT ACCEPTING NEW APPLICATIONS. All eligible applications submitted by November 11, 2020 at 6 PM will continue to be processed into 2021. 

The Housing Opportunities and Prevention of Evictions (HOPE) Program’s first application intake period closed November 11, 2020 when available funds were fully committed. Additional funding may be available in the coming months.  Please continue to check this website for updates.

If you did not apply to the HOPE Program and still need assistance, please scroll down for information on additional programs that may be able to help.

Eligible Applications Are in Process

If you applied to the HOPE Program by the November 11 deadline and received emails confirming eligibility, your application is still in progress and you will be contacted by the HOPE Program specialist processing your application. Please be patient as partners across the state work to process applications and make award payments. If you have questions or concerns about next steps, HOPE intake specialists are available by calling 211 Monday-Friday 7 a.m. – 6 p.m., excluding holidays.

Eviction Protection

If you are concerned about possible eviction while waiting to receive HOPE Program assistance, Governor Cooper’s Executive Order 184 protects renters from eviction due to non-payment of rent through January 31, 2021. This is in addition to the federal CDC Eviction Moratorium that Congress recently extended through January 31. At this time, renters in North Carolina cannot be evicted for non-payment of rent if they have:

  • Been unable to pay rent due to the pandemic because of lost income and/or new expenses such as childcare or medical expenses, and
  • Applied for the HOPE program by completing an application online or by speaking with a 211 specialist, or
  • Completed the CDC Declaration Form and presented a copy to your landlord via email, USPS mail or hand delivery.

By taking the following steps, you can protect your household from eviction:

If you have taken the steps listed above and your landlord is still attempting to evict you, please contact Legal Aid of NC at 1-866-219-5262 or visit www.legalaidnc.org for assistance.

HOPE Funding Award Process

  1. Eligible applicants are contacted by a HOPE Program Specialist/Community Partner to confirm applicant information and gather any additional information or documents needed to complete the application process.
  2. Once application information is complete, the amount of assistance is calculated.
  3. Applicant is notified of award amount.
  4. For utility assistance, applicants receive an award letter for each type of utility assistance requested. For rent assistance, applicant’s landlord is contacted so that the Landlord/Tenant Agreement is signed by both parties.
  5. Payment is made directly to landlord and/or utility providers.

HOPE Rent Assistance

  • Pays rent payments on behalf of applicant to the landlord to include:
    • Existing fees or surcharges, including recurring pet fees, insurance fees, utility fees, if part of the lease agreement
    • Restoring security deposits which have been applied to late rent or utilities covered by the landlord.
  • Available for up to six months, including back and future rent with at least one month’s rent past due.
  • Assistance paid directly to landlords that agree to participate in the program
  • In order to receive payment from the HOPE Program, the landlord must:
    • Agree not to evict the tenant and end eviction proceedings for non-payment for the remainder of the lease
    • Agree not to increase the rent for the remainder of the lease
    • Agree to maintain a fit and habitable dwelling for the renter
    • Agree not to impose new service fees, charges, penalties, or legal fees on the tenant for the remainder of the lease, and
    • Agree to other conditions in the Landlord/Tenant Agreement.

HOPE Utility Assistance

  • Available for up to six months of past due utility payments that were billed between April 1 and December 31, 2020
  • Assistance paid directly to utility provider
  • Assists with essential utilities, to include:
    • Electricity
    • Water and sewer/wastewater
    • Natural gas
    • Propane delivery for home use and routine propane tank safety checks

Additional Rent and Utility Assistance Resources

The local programs listed below also provide rent and utility assistance. The NC 211 Resource database may have a local program that can help you. You can also check with local churches or community organizations to see if they have assistance available.

  • Wake County residents: find out about assistance that may be available to you at org/.
  • Mecklenburg County residents: find out about assistance that may be available to you at rampclt.com.
  • Greensboro residents: find out about assistance that may be available to you at Greensboro Housing Coalition.
  • Wilmington residents: find out about assistance that may be available to you at Good Shepherd Wilmington Eviction Prevention Project.
  • Asheville residents: find out about assistance that may be available to you at pisgahlegal.organd www.homewardboundwnc.org.
  • Chapel Hill residents: find out about assistance that may be available to you at gov/HousingAssistance.
  • High Point residents: find out about assistance that may be available to you by calling (336) 883-3111.
  • Hickory residents: find out about assistance that may be available to you at org/.
  • Cabarrus County residents: find out about assistance that may be available to you at concordnc.gov/Departments/Housing.
  • Burlington residents: find out about assistance that may be available to you by calling (336) 222-5070

About the HOPE Program

The Housing Opportunities and Prevention of Evictions Program is a statewide initiative that provides rent and utility assistance to eligible low- and moderate-income renters experiencing financial hardship due to the economic effects of COVID-19. The program helps prevent evictions and utility disconnections to promote housing stability during the ongoing COVID-19 pandemic.

HOPE is an initiative of the N.C. Office of Recovery and Resiliency, a division of the North Carolina Department of Public Safety. The HOPE Program is funded by the U.S. Department of Housing and Urban Development’s Community Development Block Grant program – Coronavirus and the U.S. Department of the Treasury Coronavirus Relief Funds.

Learn More

Report Fraud, Waste and Abuse

The N.C. Office of Recovery and Resiliency does not discriminate on the basis of race, color, national origin, sex, age, religion or disability, and provides, upon request, reasonable accommodation, including auxiliary aids and services, to afford an individual with a disability an equal opportunity to participate in all services, programs and activities. NCORR continually strives to make this web platform friendly to screen readers and other accessibility-related software and provide to accessible documents. To request assistance with this site or a copy of a specific document, please call 2-1-1


Notice: United Way’s NC 211 has provided the HOPE Application page as a courtesy to NC Office of Recovery and Resiliency.  United Way is not responsible for how applications are processed nor how funds are granted to individuals.  More information on NCORR can be found here. NC 211’s privacy policies as it relates to this web page can be found here.