APPLICATION INTAKE CLOSED
Effective 6 p.m. Nov. 11, the Housing Opportunities and Prevention of Evictions (HOPE) Program is no longer accept new applications. Due to high demand for pandemic-related rent and utility assistance, funds have been fully committed to existing applications.
If you have completed an application for the HOPE Program by Nov. 11 at 6 p.m., your application is in progress. You will next be contacted by the community partner processing your application. It could be many weeks before you hear from them. Please be patient as partners across the State work to process applications.
If you are concerned about possible eviction while you wait to receive assistance, Governor Roy Cooper has issued an Executive Order that protects North Carolina renters from eviction due to non-payment of rent.
Now through December 31, 2020, renters in North Carolina cannot be evicted for non-payment of rent if you have:
- Been unable to pay your rent due to the pandemic because you have lost income and/or have new expenses such as childcare or medical expenses, and
- Applied for the HOPE program by completing an application online or by speaking with a 211 specialist, OR
- Completed the CDC Declaration Form and presented a copy to your landlord via email, US mail or hand delivery.
By taking these simple steps, you have protected your household from eviction. If your landlord still attempts to evict you, contact Legal Aid of NC at 1-866-219-5262 or www.legalaidnc.org.
Read the Executive Order.
Read a FAQ about the Executive Order.
Read the steps to complete the CDC Eviction Moratorium declaration (from Legal Aid NC).
Additional Local Rent and Utility Assistance Programs
Below are local government programs that provide rent and utility assistance. The NC 211 Resource database may have a local program that can help you. You could also check with local churches or community organizations to see if they have assistance available.
- Wake County residents: find out about assistance that may be available to you at housewake.org/.
- Mecklenburg County residents: find out about assistance that may be available to you at www.rampclt.com.
- Greensboro residents: find out about assistance that may be available to you at Greensboro Housing Coalition.
- Wilmington residents: find out about assistance that may be available to you at Good Shepherd Wilmington Eviction Prevention Project.
- Asheville residents: find out about assistance that may be available to you at www.pisgahlegal.org and www.homewardboundwnc.org.
- Chapel Hill residents: find out about assistance that may be available to you at orangecountync.gov/HousingAssistance.
- High Point residents: find out about assistance that may be available to you by calling (336)883-3111.
- Hickory residents: find out about assistance that may be available to you at ccmhickory.org/.
- Cabarrus County residents: find out about assistance that may be available to you at concordnc.gov/Departments/Housing.
- Burlington residents: find out about assistance that may be available to you by calling (336)222-5070
The Housing Opportunities and Prevention of Evictions (HOPE) Program is a new statewide initiative that may provide rent and utility assistance to eligible low- and moderate-income renters experiencing financial hardship due to the economic effects of COVID-19. The new program will help prevent evictions and utility disconnections in order to promote housing stability during the ongoing pandemic. HOPE is an initiative of the NC Office of Recovery and Resiliency, a division of the North Carolina Department of Public Safety. The HOPE Program is funded by the U.S. Department of Housing and Urban Development’s Community Development Block Grant program – Coronavirus and the U.S. Department of the Treasury Coronavirus Relief Funds. If you are concerned about being evicted, click here to learn how the temporary eviction moratorium may be able to help you.
HOPE will provide rent and utility assistance for renters that:
- Have been affected by the economic impact of the coronavirus pandemic
- Have a household income that is 80% of the area median income or lower
- Occupy the rental property as their primary home, and
- Are behind on their rent or utilities when they apply.
Application Process & Assistance
New applications are no longer being accepted. The Community Partner Agency assigned to your application will be in touch within a few weeks. If you have questions or concerns about next steps, HOPE intake specialists are available Monday-Friday 7:00AM – 6:00PM, excluding holidays.
Existing Application Process
- Eligible applicants are contacted to confirm applicant information and gather any additional information or documents needed to complete the application process.
- Once application information is complete, the amount of assistance is calculated.
- Applicant is notified of award amount.
- Applicant signs the HOPE Grant Agreement. For rent assistance, applicant’s landlord is contacted so that the Landlord/Tenant Agreement is signed by both parties.
- Payment is made by community partner to landlord and/or utility providers.
- Pays rent payments on behalf of applicant to the landlord to include:
- Existing fees or surcharges, including recurring pet fees, insurance fees, utility fees, if part of the lease agreement
- Restoring security deposits which have been applied to late rent or utilities covered by the landlord.
- Available for up to six months, including back and future rent with at least one month’s rent past due.
- Assistance paid directly to landlords that agree to participate in the program
- In order to receive payment from the HOPE Program, the landlord must:
- Agree not to evict the tenant and end eviction proceedings for non-payment for the remainder of the lease
- Agree not to increase the rent for the remainder of the lease
- Agree to maintain a fit and habitable dwelling for the renter
- Agree not to impose new service fees, charges, penalties, or legal fees on the tenant for the remainder of the lease, and
- Agree to other conditions in the Landlord/Tenant Agreement.
- Pays rent payments on behalf of applicant to the landlord to include:
- Available for up to six months of past due utility payments
- Assistance paid directly to utility provider
- Assists with essential utilities, to include:
- Water and sewer/wastewater
- Natural gas
- Propane delivery for home use and routine propane tank safety checks.
Report Fraud, Waste and Abuse
- Office of State Budget and Management CRF Fraud Complaint Form
- HUD Office of the Inspector General CDBG-CV Fraud Complaint Hotline
- Treasury Office of the Inspector General CRF Fraud Complaint Hotline
The N.C. Office of Recovery and Resiliency does not discriminate on the basis of race, color, national origin, sex, age, religion or disability, and provides, upon request, reasonable accommodation, including auxiliary aids and services, to afford an individual with a disability an equal opportunity to participate in all services, programs and activities. NCORR continually strives to make this web platform friendly to screen readers and other accessibility-related software and provide to accessible documents. To request assistance with this site or a copy of a specific document, please call 2-1-1
Notice: United Way’s NC 211 has provided the HOPE Application page as a courtesy to NC Office of Recovery and Resiliency. United Way is not responsible for how applications are processed nor how funds are granted to individuals. More information on NCORR can be found here. NC 211’s privacy policies as it relates to this web page can be found here.