COVID-19 Vaccine

2-1-1 IS NOT THE NUMBER TO CALL FOR VACCINE INFORMATION OR SCHEDULING. Continue reading for more information about the COVID-19 vaccine and how it is being distributed in North Carolina. 

How can I get the vaccine?

Because vaccine supplies are still limited, you may have to wait. The vaccine will be available to all North Carolinians beginning April 7, 2021. Here is how to take your shot against COVID-19:

  • You will likely need an appointment to get vaccinated. You may have to wait to schedule your appointment to get your vaccine.
  • Find your local vaccine provider. Because supplies are very limited right now, most doctors cannot provide vaccinations in their offices.
  • You can also call the COVID-19 Vaccine Help Center at 888-675-4567. Open Monday-Friday, 7am-7pm and Saturday-Sunday, 8am-4pm.

The COVID-19 vaccine will be available to everyone for free, whether or not you have health insurance. You will get a printed card and email to remind you to come back 3 to 4 weeks later for your second dose. Your personal information is private and strictly confidential.

Who will get the vaccine first? 

The Department of Health and Human Services has organized distribution into the groups below. Click here to find out which group you are in. 

Group 1: Health care workers & Long-Term Care staff and residents

  • Health care workers with in-person patient contact
  • Long-term care staff and residents. Long-term care includes people receiving long- term home care for more than 30 days including Home and Community Based Services for persons with intellectual and developmental disability, private duty nursing, personal care services, and home health and hospice.

Group 2: Older adults

  • Anyone 65 years or older, regardless of health status or living situation

Group 3: Frontline essential workers

  • The CDC defines frontline essential workers as workers who are in sectors essential to the functioning of society and who are at substantially higher risk for exposure to COVID-19

Group 4a: Adults with higher risk medical conditions and additional congregate settings

  • Anyone 16-64 years old with high-risk medical conditions that increase risk of severe disease from COVID-19 such as cancer, COPD, serious heart conditions, sickle cell disease, Type 2 diabetes, Down Syndrome, dimentia, schizophrenia, among others, regardless of living situation.
  • Anyone who is incarcerated or living in other close group living settings who is not already vaccinated due to age, medical condition or job function

Group 4b: Other essential workers 

  • Essential workers not yet vaccinated. The CDC defines these as workers in transportation and logistics, water and wastewater, food service, shelter and housing (e.g., construction), finance (e.g., bank tellers), information technology and communications, energy, legal, media, public safety (e.g., engineers) and public health workers

Group 5: Everyone who wants a safe and effective COVID-19 vaccination

How can I find transportation to my vaccine appointment? 

People who need transportation assistance to a COVID-19 vaccine appointment should reach out to their local transit agency. You can find your local transit agency online and can call the phone number listed for assistance. Local transit agencies serve all 100 North Carolina counties.

How was the distribution plan decided? 

The North Carolina Department of Health and Human Services developed its vaccination plan to align with federal recommendations. There is a clear commitment to first protect health care workers caring for patients with COVID-19, people who are at the highest risk of being hospitalized or dying, and those at high risk of exposure to COVID-19.

Where can I find more information about the vaccine? 

More detailed about the vaccine itself and the rollout plan in North Carolina is available at The page is also available in Spanish:

You can also call the COVID-19 Line at 888-675-4567 (Open Monday-Friday, 7am-7pm and Saturday-Sunday, 8am-4pm) or click here to find a local hotline in your county.

Other Resources

Need more information? 

Read these Frequently Asked Questions from the NC Department of Health and Human Services. You can also call the COVID-19 Vaccine Help Center at 888-675-4567.


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