Medicaid is a federal program administered by each State that provides health insurance to low-income individuals and families who cannot afford healthcare costs. Medicaid can help pay for certain medical expenses, such as medical bills, prescriptions, family planning services, nursing home care, personal care services, and more.

Who is Eligible?

Medicaid may be available to people who are:

  • Age 65 or older
  • Blind or disabled
  • Infants and children under the age of 21
  • Low-income individuals and families
  • In need of long-term care
  • Receiving Medicare

You also must:

  • Be a US citizen or provide proof of eligible immigration status (individuals only applying for emergency services are not required to provide documentation of immigration status)
  • Live in North Carolina, and provide proof of residency
  • Have a Social Security number or have applied for one

How do I apply?

There are three ways to apply for Medicaid.

Call your county DSS office if one of these methods will not work for you.

What should be included with the application?

When applying for Medicaid, provide the following information:

  • Birth certificate
  • Social Security card
  • Valid photo ID
  • Proof of citizenship or immigration status (valid US passport, USCIS green card, employment authorization card)
  • Paycheck stubs from the last month, a written letter from your employer with wage amounts, or tax records for the previous year
  • Proof of all income from sources like Social Security, Veterans Benefits (VA), and retirement benefits – Bank statements are NOT an acceptable proof of income – MUST provide an award letter
  • Bank statements from the last month for ALL accounts
  • Copies of all life insurance policies
  • Proof of any property that you own (home, land, vehicle, etc)
  • Proof of residency (rent receipt, mortgage, lease, or written statement from landlord)
  • Insurance benefit card, if you have any other health insurance
  • Medicare card, if you have Medicare

Need more information?

Frequently asked questions can be found here. If you didn’t find what you need on this page or need more information on local resources, dial 2-1-1 or 888-892-1162. Our call specialists are available 24 hours a day, 7 days a week.

Sources: NCDHHS and

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